Health Science Professionalism: Communication Final Assessment
Directions:
Answer
the following questions.
1. Communication is the process or means by which information is exchanged.
A. True
B. False
2. In communication, the person sharing the message is the __________.
A. Sender
B. Receiver
C. Feedback
D. Processer
3. In communication, the response to the message is __________.
A. Sender
B. Receiver
C. Feedback
D. Processer
4. In communication, the person interpreting the message is the __________.
A. Sender
B. Receiver
C. Feedback
D. Processer
5. Select the correct answer from the choices provided in the underlined section.
In-person / written / electronic communication includes communicating via phone, messaging and video chat.
6. Forms of communication can be both verbal and nonverbal.
A. True
B. False
7. Select all of the following techniques which demonstrate effective verbal communication.
Appropriate tone
Eye contact
Inclusive language
Pausing to think
Positive body language
Speaking quickly
8. Ineffective communication may be a result of information overload.
A. True
B. False
9. Select all of the following ways in which health science professionals use communication skills.
To express scientific ideas
To perform scientific measurements
To share experiment results
To sound smarter
10. Mark the following statements as True or False.
|
Health science professionals should demonstrate empathy when communicating. |
T or F |
|
Health science professionals only need to focus on communicating with patients and caregivers. |
T or F |
|
Most science professionals do NOT need to explain complex topics. |
T or F |
11. Being __________ involves relaying the necessary information and keeping it brief and to the point.
B. Respectful
C. Clear
D. Concise
12. __________ involves speaking slowly, enunciating words and NOT overusing complex language and slang.
A. Inclusivity
B. Empathy
C. Clarity
D. Accuracy
13. Having __________ means considering others’ feelings and perspectives.
A. Accuracy
B. Empathy
C. Clarity
D. Conciseness
14. Select the correct answer from the choices provided in the underlined sections.
Active hearing / speaking / listening is a communication technique which helps the sender / receiver / feedback better understand the sender / receiver / feedback.
15. Planning effective meetings requires setting clear meeting objectives and deciding on the meeting’s timing, format and attendees.
A. True
B. False
16. Select the correct answer from the choices provided in the underlined section.
When conducting a meeting, provide a(n) visual aid / conclusion / introduction by stating the meeting’s purpose and objectives and giving an overview of what will be covered. It is also important to share expectations / visual aids / conclusions to explain how attendees are expected to participate.
17. Place the following presentation components in the correct order.
___ Objectives
___ Conclusion
___ Content or Main Points
___ Introduction
18. Oral presentations are a critical part of health science careers and provide an opportunity to practice __________.
A. Healthcare skills
B. Public speaking skills
C. Job application skills
D. Private speaking skills
19. Select all of the following ways an individual can apply verbal communication skills in oral presentations.
Making eye contact with audience members
Projecting to be loud enough
Speaking slowly and clearly
Using appropriate tone and volume
Using gestures to emphasize points
Using inflection to emphasize points
Using positive body language
20. Select all of the following ways an individual can apply nonverbal communication skills in oral presentations.
Making eye contact with audience members
Projecting to be loud enough
Speaking slowly and clearly
Using appropriate tone and volume
Using gestures to emphasize points
Using inflection to emphasize points
Using positive body language
